Privacy Policy

Effective date: September 30, 2026

This Privacy Policy explains what information The Kingsbury Workshop LLC ("The Kingsbury Workshop," "we," or "us") collects through thekingsburyworkshop.com, how we use it, and the choices you have. The Kingsbury Workshop is a small woodworking business in Washington State, run by Michael Kingsbury.

What this policy covers

This policy covers our website, thekingsburyworkshop.com, and the custom orders and messages that start there. Cutting Board Designer, our free web app at designer.thekingsburyworkshop.com, has its own privacy policy that describes the app in detail. A short summary is included below.

Information you give us

Custom order requests. When you submit the Custom Order Request form, we collect your name, email address, what you're interested in, and your project description. You can also choose to share approximate dimensions, wood preferences, a budget range, a desired completion date, a link to a Cutting Board Designer design, additional notes, and reference files such as photos, sketches, or PDFs.

Contact messages. When you use the Contact form, we collect your name, email address, and message.

Order details. If you place an order, we may also collect information needed to complete it, such as a shipping address, phone number, or pickup arrangements, along with records of payments and order communications.

Please don't send sensitive information, such as health information or government ID numbers, through our forms. We don't need it.

A note about photos you upload. Photo files can contain hidden details, such as the date or the location where the photo was taken. If that matters to you, remove location data before uploading, or send a different image.

Information collected automatically

Our website runs on Squarespace. When you visit, Squarespace automatically processes technical information such as your IP address, browser and device type, the pages you view, and the site that referred you. We use this in two ways:

• To run and secure the site. For example, an essential security cookie helps protect our forms.

• For Squarespace Analytics. Squarespace may record limited page-view information even if you decline analytics cookies. If you accept analytics cookies, Squarespace can use cookies to recognize returning visitors and provide more complete traffic information. We use this information only to understand and improve the site.

Our forms are protected by Google reCAPTCHA, which helps block spam. reCAPTCHA collects information about your device and how you interact with the page and sends it to Google. Google's Privacy Policy and Terms of Service apply to reCAPTCHA.

We don't use advertising cookies, retargeting, or social media tracking pixels.

How we use information

We use your information to:

• reply to your questions and custom order requests

• prepare quotes, plan, make, and deliver your order

• keep records of orders, payments, and communications for accounting, tax, warranty, and legal purposes

• protect our forms and website from spam and misuse

• understand, in summary form, how our website is used, if you've accepted analytics cookies

We don't add you to a mailing list, and we don't send marketing emails.

How information is shared

We don't sell your personal information, and we don't share it for advertising. We share information only with service providers that help us run the business, and only as needed:

• Squarespace hosts our website and forms and provides Squarespace Analytics. Form submissions pass through Squarespace, which may also keep a copy in the website's records.

• Google (Gmail) receives and stores the form submissions and emails we exchange with you, because our business email is hosted by Google. Google also provides reCAPTCHA.

• Payment providers process deposits and payments when you pay for an order. They handle your payment details under their own privacy policies.

• Shipping carriers receive your name, shipping address, and contact details when we ship an order.

We may also disclose information if required by law, or to protect our rights, our customers, or others.

How long we keep information

• Inquiries that don't become orders: we aim to delete these about 12 months after our last meaningful contact, when it's reasonably practical to do so.

• Orders: we keep order records and related messages for as long as reasonably necessary for the order, accounting and tax, workmanship questions, disputes, and legal obligations.

• Uploaded files are kept for the same period as the request or order they belong to.

Copies may remain in backups or service provider systems for a limited time after deletion.

Your choices and requests

• Cookies. You can accept or decline analytics cookies using the cookie banner, and change your choice later through the cookie preferences link. You can also block or delete cookies in your browser settings.

• Access, correction, and deletion. You can ask us what information we have about you, ask us to correct it, or ask us to delete it. Email michael@thekingsburyworkshop.com. We'll respond within a reasonable time. We may need to keep some information when we're legally required to, for example records of a completed order.